The New Normal - COVID19 and Remote IT
The COVID-19 situation has intensified this week (a National Emergency), government IT departments should be working towards a no-touch support policy from this point forward. We call this "The New Normal" because these are things we could have implemented everywhere years ago - fortunately, the technology is mature enough that we are not inviting imperfect and unsecure tools into our environment. And from this point forward, we will need to change our understanding of "good service". In this webinar, we'll go over what we have found to be PROVEN best practices in a situation like this.
